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Insurance Claims Management Mobile Solutions

The claims redressal is at the heart of the insurance business. For every dollar collected as premium, insurers spend 61 cents as claim pay-out and 13 cent as the claim expense. In such narrow margin business, saving on cost without altering the customer service quality is a huge challenge. The claims processing rate has become a key influencer for customers making buying decisions.

The Insurance Claim Management Mobile Solution aims to address this problem. As more insurers are coming to terms with the fact that claims operation is the most critical aspect of their relationship with their customer, they are looking at newer avenues to make the claims a simpler process.

Technologies Powering Insurance Claims Management Mobile Solutions

  • Mobile

  • Internet of Things

  • Cloud

  • Analytics

How It Works

As insurers aspire to move closer to their customer, they understand mobility is one way to do that. Insurance Claim Management mobile solution is a platform which provides a suite of intuitive apps to insurers to speed-up the entire claims processing system. It possesses the following key features:

As insurers aspire to move closer to their customer, they understand mobility is one way to do that. Insurance Claim Management mobile solution is a platform which provides a suite of intuitive apps to insurers to speed-up the entire claims processing system. It possesses the following key features:

  • Claim Process Initiation Service

    Customers can file for First Notice Of Loss (FNOL). The customers can start a claims process online by just updating necessary details along with the photo.

  • Status Check Service

    Checking on the status of the claim becomes cost free for clients. With ease of connectivity insurers can move closer to customers and provide hassle free service.

  • Claim Review Service

    Enable your executives to review pending claims and manage approvals on their mobile devices, thereby, considerably saving time and boosting performance.

  • Performance Review Service

    The app also provides dashboards for KPI metrics for performance overview.

  • Security

    The solutions features advanced enterprise-grade security to protect critical corporate data.

Benefits

  • Reduce Claim Processing Time

    Boost claim team’s productivity and attract new buyers with low claim processing time

  • Connectivity with Clients

    Agents can provide better customer service with greater connectivity with clients

  • Reduce Expenses

    Decrease customer servicing expenses to increase profitability

WE UNDERSTAND Insurance

Deep domain-level understanding of the insurance industry and customer insights.

Disruptive innovation approach in building strategy and solutions.

IPs on context aware and predictive management platform for predicting and influencing buyer behavior.

Complete adherence to FTC, NAIC and other regulations.

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