Taking Member Engagement To Next Level
Customer engagement has emerged as a key buying decision in insurance. Insurers who engage better with their members earn their trust and further business. United HealthCare Services chose [x]cube as their technology partner to build 'ScriptHUB' - a mobile-based member engagement solution that provides plan-specific prescription drug prices to members in addition to other necessary pharmacy information for informed decision-making. Real-time pharmacy information not only builds engagement with members but also helps them manage pharmacy costs which, in turn, helps United HealthCare in bringing down its claims payouts.