Enterprises are rapidly adopting mobile solutions to unlock the opportunities offered by mobile to boost efficiency, streamline processes and be more agile and responsive to customer needs. However, the invasion of mobile device and applications in organizations is also leading to many major challenges like:
However, as mobility invades deep and wide into the enterprise ecosystem, organizations now need a comprehensive mobile strategy to organize, execute and evaluate a wider roll-out of mobility. Establishing a central entity as an enterprise mobile center of excellence can help organizations move to the next-generation of mobility implementation in addition to building a cohesive, standardized and collaborative mobile environment. The MCoE can be a fulcrum around which the entire mobility of an enterprise revolves.
When you need a MCoE?
Of course you don’t need a mobile center of excellence for your first mobile app. However, if you have 3 or 4 mobile solutions and are planning an enterprise wide roll-out of mobility then you would need a MCOE to define standards and architectures, spell out mobile governance model, facilitate collaboration across stakeholders, promote and disseminate best practices in the organization.
What is a Mobile Center of Excellence?
One size doesn’t fits all. There is no standard structure to a MCoE. As organizations vary in their mobile intent and maturity so as their centre of excellence. In some companies, a mobile centre of excellence exists as an informal group responsible for mobile while some companies have put in place a formal MCoE. However a well-defined MCoE with a strong mandate and executive endorsement is essential for its success.
How to Build an Effective Mobility Center of Excellence?
Mobile Center of Excellence has a big and impactful role in the enterprise mobility environment. Not only to address technical challenges arising due to proliferation of mobile devices and apps but also to answer business strategy challenges poised in the existing environment.
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