From the early development of banking in the U.S., people became customers through relationship-building. Despite the turbulent changes in digital innovation and millennials’ expectations of fast and user-friendly platforms, the importance of relationships hasn’t changed. Read more
Why Digital Transformation is now Business Transformation Click To TweetDigital should be seen very much as the tactic and medium for instilling change. So whilst a business may “transform” its digital footprint, its reasons for doing so need to be centerd on the business as a whole. Digital may be the key in providing the ability to act in this way, but the decision to do so is inherently a strategic business decision. Read more
How to avoid a digital strategy failure Click To TweetAre executives using the right approach to devise a digital strategy that would guide them to invest in the right initiatives? There’s a lot of shiny new objects in space – in the digital space, that is. So, there’s a lot going on in organizations. The IT strategy that is created by the IT department often suffers from the same silo effect. Read more
How do start-ups use digital innovation to support freedom of expression? Click To TweetHow do start-ups get started? What challenges do they face? And what conclusions should media developers be drawing? Our project allows women to report corruption in the Indian health system via their mobile phones. We have learned that while the technology is useful, it’s very much a means to an end. Read more
Digital transformation: A mindset and a journey, not just technology Click To TweetWhat is your perspective on digital transformation? The most successful digital enterprises view transformation as a journey. They constantly evolve, finding new ways to improve and reshape their business to stay a step ahead of their competitors. Technology is merely the enabler. Read more